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Delete Your Account
Follow the steps below to delete your Combin AI account and its associated data.
From inside the app
- Open the Combin AI app and sign in.
- Tap the Profile tab at the bottom.
- Open Settings by tapping the gear icon in the top-right.
- Scroll down and tap Delete Account.
- Confirm the request on the confirmation screen.
If you can't access the app
If you can't sign in or have trouble deleting your account, email us at ibrahim@oriontwin.com from the email address associated with your account. We will fully remove your account within 30 days of receiving the request.
Data that will be deleted
- Profile information (name, username, bio, profile photo)
- Photos you uploaded (wardrobe items, try-on source photos)
- Virtual try-on results
- Outfits and saved products
- Comments, likes, shares
- Follower and following lists
- Credit balance and usage history
Data we retain
Only two things remain in our systems after deletion, and neither is linked to your identity:
- Consent records: a record of which permission you gave and when is retained after deletion because we must be able to prove consent was given. These records are not linked to your identity.
- Purchase records: the amount, date and transaction number of your in-app purchases are kept for accounting purposes in anonymised form.
This data is not linked to your identity — it is only associated with the transaction.